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Shipping

Deja Vu Handcrafted Jewellery is based in Tasmania, Australia.

Great care is taken to package all purchases securely, with protective bubble wrap for safe delivery.

Items will be shipped within 3-5 business days of ordering and payment clearance.

Within Australia

All orders within Australia attract a flat rate shipping fee of $10 and are sent via Australia Post, Signature on Delivery – with tracking. Orders of $75 or more qualify for free shipping (within Australia Only).

International Orders

International orders attract a flat rate shipping fee of $25 and are sent via Australia Post Registered International Air Mail – with tracking.

Please contact me for delivery costs to destinations not listed.

Import duties and taxes are the responsibility of the purchaser.

Returns Policy

All items are packaged as securely as possible for safe delivery.

If your parcel appears outwardly damaged on arrival, you must not accept it. If your item has been damaged in transit, please photograph and keep the entire packaging and contact me within 24 hours of receiving your order.

Please choose carefully – I endeavour to describe and photograph each item accurately. Cancellation of an order after it has been shipped is not possible. Deja Vu does not refund orders that are cancelled or returned due to change of mind.

 

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